Insights

So more and more I’m seeing negotiation trainers obsessing over emotions. [...]

If you’re playing the piano for an audience there are different kinds of mistakes you can make: there are those that are so trivial they go completely unnoticed; [...]

Comfort kills. It is impossible to improve or make positive change unless and until you step out of your comfort zone. [...]

The trade-off between these (sometimes referred to as the “project management triangle” or “triple constraint”) is often a sales spiel to get buyers or clients realizing they need to sacrifice. It usually goes something like this: “Speed, quality or cost, you can only pick two… If you want quick and high quality, it’s not going to be cheap [...]

When it comes to negotiating, I often hear people talk about already having experience. Whenever I do, this story comes to mind of Magnus Carlson, the best chess player in the world. He’s in his early 20s and he goes down and he plays a couple of those New York chess hustlers, you know the guys who sit there every day and play for a living [...]

In 1974 Philippe Petit walked a high-wire, unassisted and without a safety net, strung between the tops of the World Trade Centre’s twin towers. Petit and his team’s preparations spanned six years and included constructing a scale model, access and entry planning, weather effects and how to rig a cable across the span [...]